One morning last week we took a call at 03.40 from Royal Mail asking if we could help them out, as one of their vans had broken down in Leeds on its way to Gateshead, with time sensitive items on board. We were with them within the hour, we quickly loaded up our van and set off to Gateshead where they had five other vans waiting for us to unload so they could make their deliveries on time.
We took a telephone call from Clipper Logistics in Selby at 16.30 on Friday afternoon, asking if we could deliver 4 bales of stuffing to a Build A Bear store in St Davids Shopping Centre Cardiff by 09.00 Saturday morning.
We arrived at the store at 08.50 on Saturday morning where Build A Bear staff were delighted to see us as it was half term in Cardiff and the kids wanted their bears..
Happy kids=happy parents!
We had a telephone call late last Friday night. Urgently required brand new shelving for a retail stationery outlet in London, needed to be in-situ by the following afternoon. We collected the consignment from Malton in Yorkshire and were in Central London before midday the next day - only to find when we got there, that the shop was slap-bang in the middle of a no-stopping-no-parking zone! It took a while, but we eventually found a friendly traffic warden who gave us special permission to stop and unload.
A heavy 3 metre by 1 metre, custom-built Air Compressor was required by a customer in North London. Collected from Bridlington, the machine had to loaded with the skilful operation of a fork-lift truck. The journey itself was uneventful - but at destination, no such lifting machinery was available! What to do? - The problem was solved by the incredible combined strength of a number of on-site installation engineers. Between us all, the compressor was eventually placed exactly where it needed to be.
Thanks to DTH Couriers for their quick response on Christmas eve. They were with us within 45 minutes of our call, and delivered our customers goods in Scotland just 4 hours later. We will have no hesitation in using your services again.
Phil, Selby based company.
Absolutely brilliant. Speedy, reasonable, clean and polite. Exceeded my expectations and kept me informed throughout the process.
Jacq2060 from Compare Quote
Sleigh bed received, many thanks for your efficient service.
Thanks once again! We cannot recommend DTH enough. Having been let down by another courier service, we rang Dean to organise a last minute eBay pickup from London.
Dean provided a professional, reliable and friendly service, providing excellent, communication throughout.
Jim & Jo
Dean has been a key asset on many complex projects when we have had to respond quickly to provide delivery solutions to our contract customers. He has always provided us with outstanding service and to the extremely high standard we demand. He offers total competence and integrity as standard.
He is a constant professional who is now considered part of the fabric of Simpson Transport.
I hope Dean will continue to be an integral part of our customer service armoury for a long time to come.